Personalize Your Access URLS for Google Workspace Services

  • You would not prefer for people to type mail.google.com when accessing emails under Google Workspace services.
  • What if you could personalize such URLs to a professional URL like mail.yourdomain.com?
  • So in this Google Workspace Setup guide, I will be showing you how to do this for different services such as drive, calendar etc.
Personalize your access urls in Google Workspace
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1. Login to Google Workspace console

  • First, login to Google Workspace admin console if you have not.
  • To login, click this link or visit https://admin.google.com and enter your admin username and password.

2. Login to your domain registrar.

  • Login into your domain registrar. Then access the DNS page.
  • If your domain is on Godaddy, login then go to products page. On products page go to Domains sections then click on "DNS".

3. Click on 'Company Profile' in Google Workspace.

  • From Google Workspace admin console, click on 'Company profile' item. Continue to next step.

4. Click on 'Custom URLs'

  • On the profile page, scroll down and click on 'Custom URLs'.

5. Create custom URL

  • Under 'Custom URLs', you can now setup your preferred personalized URLs.
  • Check 'custom' radio button then type your desired subdomain for different Google Workspace services.
  • Once you're done with adding in your personalized subdomains, click 'Save' and then continue.

4. Changing CNAME record

  • So the next exercise is to create new CNAME records for all new subdomains you just created.
  • CNAME destination will point to 'ghs.googlehosted.com'. So copy this to your clipboard and move to next step.

5. Create CNAME record

  • To create a CNAME record, go back to your domain's DNS page and click on "ADD".
  • In field (1) choose CNAME as type of record.
  • Type a subdomain in field (2) such as 'mail' that you created in step 5 as host.
  • Then paste into field (3) the CNAME destination you copied in step 4 above.
  • Click "Save" and repeat these steps for all of subdomains such as drive, calendar, etc.

6. Complete CNAME setup

  • Now go back to Google Workspace admin console and click 'I've completed these setups' to let Google know that you're done with adding CNAME.
  • Depending on where you have your DNS, it may take time to reflect but in most cases it's instant.

You're all set!

  • Now when you instead of typing mail.google.com for instance, your users can just type mail.yourdomain.com in their browsers.
  • If you see an error while adding a custom URL, it's likely that you're entering a duplicate URL or the URL is already in use. Double check and try again.
  • For questions and comments, feel free to leave them in the comment section below and I'll be happy to help.
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